FREQUENTLY ASKED QUESTIONS

Free! Anywhere in Germany
We accept all major credit cards and Apple Pay through Stripe.
Estimated shipping and delivery time for most products is 7-10 business days.
Shipping is currently available only in Germany.
For shipping inquiries please write us at info@risingtide.store
Yes, we offer warranties on most of our products. Warranty periods may vary depending on the manufacturer and product type. Please refer to the specific product page or contact us at info@risingtide.store for more information.
We do not accept returns on used products and parts, batteries (new or used), damaged or defective products, or for items not purchased from risingtide.store.

However, if there is a problem with your purchase or product, please write us at info@risingtide.store with your name and shipping address, a description of the issue, and sales receipt, and we will arrange for warranty service or find another solution.

Rising Tide
Berlin, Deutschland
Contact: info@risingtide.store

VAT ID (Value Added Tax identification number): DE36589443

Important Info
Privacy Policy

Legal Use Notice
The dry herb vaporizers offered on this site are intended for use with legal herbs only. Our products are designed for adults aged 18 and over and should only be used in accordance with local laws and regulations in Germany.
By purchasing a vaporizer from our site, you agree to comply with all applicable laws and assume full responsibility for the legal purchase and use of these products in your jurisdiction. We do not promote or condone the use of illegal substances, and we strongly advise users to familiarize themselves with the legal status of these products in their area before making a purchase.
Our products are not intended for use with tobacco, nicotine products, or any illegal substances. We encourage responsible usage and remind our customers to enjoy our products safely and legally.