Privacy Policy

Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our Privacy Policy, you are not allowed to use the Services and/or the website in any manner and in any form.

Owner and Data Controller

1. TYPE OF DATA WE COLLECT

Personal Information Provided by You.

We may ask for certain information when you register for a account or correspond with us (such as a username, e-mail address, country and post code for billing purposes)

We also collect payment information (date and time of the transaction) when you make a purchase of our Services.

Information we receive from third-party applications.

If you access our Services using your Facebook or Google credentials, we will automatically collect certain information, such as your Facebook or Google user ID. We will use any information collected from Facebook or Google, including the user ID Facebook or Google attribute to you, only in accordance with Facebook’s or Google’s policies and your preferences selected through Facebook or Google).

Rising Tide’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Automatically collected information.

We collect information about your interactions with us including, for example:

* The type of device or browser you’re using

* Your IP address

* Your browsing behavior while on our website (App updates, Click path, Flash version, Purchase activity, Referrer URL, Unsafe Data etc)

* Location information

Sensitive Information. We do not process sensitive information.

2. PURPOSES FOR PROCESSING OF PERSONAL INFORMATION AND LEGAL BASES

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with Services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

PURPOSE LEGAL BASES TYPE OF INFORMATION

To create user accounts and allow purchase Services Contract – Personal Information Provided by You

– Information we receive from third-party applications.

To fulfill and manage users’ orders Contract – Personal Information Provided by You

– Information we receive from third-party applications.

To provide Support Services to users Contract – Personal Information Provided by You

– Information we receive from third-party applications.

– Automatically collected information

To improve our applications and user experience by analyzing users’ behavior Legitimate interest – Automatically collected information

-payment information

To maintain the security of our applications Legitimate interest – Automatically collected information

– Payment information

To communicate our special offers, future events, promotions, or news on request via email Consent – Personal Information Provided by You

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with the third parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We would like to emphasize that we make every effort to ensure the protection of Personal data while cooperating with any third parties.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. “Affiliates” for the purpose of this Privacy Notice include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Service Providers. We may share your information with third-party service-providers that help us with specialized services, including billing, payment processing, business analytics, marketing, advertising, performance monitoring, hosting, and data processing. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us and subject to obligations consistent with this Privacy Policy and any other appropriate policies and procedures designed to protect your information.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

How we use cookies

To give you the best experience possible, we use the following types of cookies:

Strictly Necessary.

As a web application, we require certain necessary cookies to run our service.

Preference.

We use preference cookies to help us remember the way you like to use our service.

Some cookies are used to personalize content and present you with a tailored experience.

Analytics.

We collect analytics about the types of people who visit our site to improve our service and product

How to Change Cookies Settings

You have the right to decide whether to use our Website and accept or reject certain types of cookies at any time. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

You can visit www.aboutcookies.org or www.allaboutcookies.org to find out more about cookies and how to set cookie preferences in your browser.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information to enable your continued use of Rising Tide Services for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

We assure you that the information is kept securely up to the end of the storage period after which the information will be deleted and/or destroyed accordingly.

5.1 Data deletion

Personal data is to be deleted in the following cases:

* the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.

* the individual withdraws consent (if the processing of personal data is based on the consent)

* the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.

* the personal data was unlawfully processed (in breach of the applicable regulation, for example GDPR).

* the personal data has to be erased in order to comply with a legal obligation.

Account deletion:

We will maintain your personal data as long as it is necessary for the purposes set out in this Privacy Policy, specifically, we will maintain your personal data as long as you keep using our services and hold a registered account within our services.

The process of deletion of personal data provided by You will start immediately after receiving the account deletion request. Your data will be deleted within 48 hours. Deleted data can not be recovered at any time.

When submitting a personal data deletion request, please ensure:

* any of your billing/payment requests (e.g. refund requests) are resolved before submitting the deletion request.

* you understand the deletion process is permanent and irreversible.

Automation deletion of your personal data:

Please note that all personal data about users will be automatically deleted after two years, excluding those users who still have an active account in our Services.

6. WHERE DO WE STORE THE COLLECTED INFORMATION

Your information collected through the Service will be stored and processed in cloud server based in Germany, Europe. We take steps required by law to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

Please note that Our company completely realizes the importance of information security and the techniques needed to secure information. We are keeping all of the Personal Information which was obtained from you in a protected database within Our secured network and under active leading security software.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure

We will do our best to protect your personal information, however transmission of personal information to and from our Services is at your own risk.

8. DO WE COLLECT INFORMATION FROM MINORS?

Our website and Services are not intended for use by children under the age of 18 years.

By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

In case we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you are under 18, you may use Rising Tide Services only with the involvement of a parent or guardian.

If you believe we might have any information from or about a child under 18, please contact us at support@Rising Tide.store

9. PRIVACY RIGHTS

You can request to access, transfer, or delete your personal data by sending us an email at support@Rising Tide.store.

Please, note that we may need to confirm your identity to process your requests or/and to exercise your rights. Thus, we may not be able to satisfy your request if you do not provide us with sufficient detail to allow us to verify your identity and respond to your request.

GDPR section:

In some regions (like the EEA, UK), you have certain rights under applicable data protection laws.

Your rights under the GDPR:

* right of access means that you may ask us to send you the copy of your personal data collected together with information regarding the nature, processing and disclosure of that personal data;

* right to rectification means that you may ask us to update and correct the false data, missing or incomplete personal data.

* right to erasure (to be “forgotten”) means that you may ask us to delete your personal data collected, except insofar it is prohibited by appropriate laws.

* right to restriction of processing means that you may ask us to restrict processing where:

1. your personal data is not correct or outdated;

2. the processing is unlawful.

* right to object to the processing means that you may raise objections on grounds relating to your particular situation;

* right to data portability means that you may ask us to transfer a copy of your personal data to another organization or to you;

* right to withdraw the consent when your personal data processed on a basis of your consent (see section Grounds for processing);

* right to lodge a complaint with the supervisory authority pertaining to the processing of your personal data.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

11. UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time when there is a significant change to how We are using personal information as well as to keep Our information processing in compliance with the current legislation.

The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

If we change this Privacy Policy, we will take steps to notify all users upon the amendments, as well as to post the updated policy thereupon.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Please feel free to contact us in case you have any queries or complaints in respect to this Privacy Notice or about the way we process your Personal Information by email: support@risingtide.store